Privacy Policy

Jagam Technologies respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use our websites, applications, software, products, and services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use our Services, we may collect the following categories of information:

A. Information You Provide

We may collect information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Postal or business address
• Company or organization details
• Account credentials
• Billing and payment information
• Information submitted through contact forms, support requests, surveys, or other communications
• Any other information you choose to provide to us

B. Information Collected Automatically

When you access our Services, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type and operating system
• Device identifiers
• Language and general location information
• Pages or screens viewed
• Date and time of access
• Referring website or application
• Usage and interaction information
• Diagnostic, performance, and error information

C. Cookies and Similar Technologies

We may use cookies, pixels, local storage, and similar technologies to operate and improve our Services.

These technologies may be used to:

• Keep you signed in
• Remember your preferences
• Understand how our Services are used
• Improve performance and functionality
• Measure the effectiveness of communications and marketing
• Detect fraud, abuse, and security threats

Where required by applicable law, we will obtain your consent before using non-essential cookies or similar technologies.

2. How We Use Your Information

We may use personal information for purposes including:

• Providing, operating, and maintaining our Services
• Creating and managing user accounts
• Processing transactions and payments
• Responding to inquiries and providing customer support
• Communicating with you about our Services
• Sending service-related notices and updates
• Improving and personalizing our Services
• Monitoring usage and analyzing trends
• Detecting and preventing fraud, abuse, and security incidents
• Protecting our legal rights and property
• Complying with applicable laws and regulations
• Performing other purposes disclosed to you at the time information is collected

We will not use your personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

3. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we may process information based on:

• Your consent
• The performance of a contract with you
• Compliance with legal obligations
• Our legitimate business interests, where permitted by law
• Protection of vital interests
• Other lawful grounds available under applicable law

Where processing is based on consent, you may withdraw your consent subject to applicable legal and contractual limitations.

4. How We Share Information

We do not sell your personal information.

Service Providers

We may use trusted third-party service providers for services such as:

• Cloud hosting
• Data storage
• Payment processing
• Analytics
• Customer support
• Email and communications
• Security and fraud prevention
• Software and infrastructure services

These providers may access information only as reasonably necessary to perform services on our behalf and are expected to protect the information appropriately.

Business Transfers

If Jagam Technologies is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

Legal and Regulatory Requirements

We may disclose information where reasonably necessary to:

• Comply with applicable law, regulation, legal process, or government request
• Protect the rights, safety, or property of Jagam Technologies, our users, or others
• Detect, investigate, or prevent fraud, security incidents, or illegal activity
• Enforce our agreements and policies

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our Services, maintaining business and financial records, resolving disputes, enforcing agreements, and complying with legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable law.

6. Data Security

We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

Depending on the circumstances, security measures may include access controls, encryption, authentication mechanisms, monitoring, backups, and security procedures.

However, no method of transmitting or storing information can be guaranteed to be completely secure. You should therefore use appropriate caution when providing personal information online.

7. International Data Transfers

Jagam Technologies may use service providers or infrastructure located in countries other than the country in which you reside.

Where personal information is transferred across borders, we will take steps required by applicable law to provide appropriate protection for such information.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, which may include:

• Requesting access to personal information we hold about you
• Requesting correction or updating of inaccurate information
• Requesting deletion of personal information
• Requesting restriction of certain processing
• Objecting to certain processing activities
• Requesting portability of certain information
• Withdrawing consent where processing is based on consent
• Opting out of certain marketing communications
• Filing a complaint with a relevant data protection authority

To exercise applicable rights, please contact us using the details provided below.

We may need to verify your identity before processing certain requests. Some rights may be subject to limitations or exceptions under applicable law.

9. Marketing Communications

Where permitted by law, we may send you information about our products, services, offers, or updates.

You may unsubscribe from promotional emails by using the unsubscribe mechanism included in the communication or by contacting us.

Even if you opt out of marketing communications, we may continue sending essential service-related communications, such as security notices, account notifications, transaction confirmations, and important updates.

10. Children's Privacy

Our Services are not intended for children under the age at which they can legally provide consent under applicable law.

We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

11. Third-Party Websites and Services

Our Services may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party services. We encourage you to review the privacy policies of those third parties before providing them with personal information.

12. Third-Party Analytics

We may use analytics and similar technologies to understand how users interact with our Services and to improve functionality, performance, and user experience.

Third-party analytics providers may collect information in accordance with their own privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, business practices, technology, or legal requirements.

When we make material changes, we may provide additional notice where required by applicable law.

The "Last Updated" date at the beginning of this Privacy Policy indicates when it was most recently revised.

14. Governing Law

This Privacy Policy will be interpreted in accordance with applicable laws and regulations.

For users in India, applicable Indian data protection and privacy laws may include the Digital Personal Data Protection Act, 2023, and rules or regulations issued under applicable law, as amended or replaced from time to time.

Where other privacy laws apply based on your location, those laws may provide you with additional rights and protections.

15. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have a privacy-related concern, please contact us:

We will make reasonable efforts to respond to privacy-related requests within the period required by applicable law.

16. Consent

By using our Services, you acknowledge that you have reviewed this Privacy Policy and understand how Jagam Technologies may collect and process personal information as described above, subject to applicable law.